Credit Professionals Q1 Wrap-Up

The first quarter of 2021 was anything but normal. Join us as we talk to credit professionals to find out their view on
  • The state of business in Q1
  • Trends and patterns in credit for 2021
  • Any new or adjusted best practices
  • And their thoughts on Q2 and the rest of 2021

Recorded: April 1, 2021. 2pm EST / 11am PST

Sign up for Webinar Emails

Speakers and Host


Katie Keich

COO: Statewide Tax Recovery LLC

Katie Keich has over a decade of experience and a proven track record. She is currently the COO of State Wide Tax Recovery LLC. Before that, she held the role of Vice President, building out a new division for insideARM. Rising from A/R Specialist to Director of Credit & Collections as the organization grew from a franchise with under $5M in revenue to a global logistics organization with $1.5B+ in revenue. Katie was responsible for building the collections department, training sales, and credit associates to work together across the country. She established credit policy, and achieved credit losses at one point of .3% on revenues of $650M, a record unheard of in the B2B space. She is a five-time winner of her organization’s Special Recognition for Outstanding Performance. When she’s not out educating companies on how to reduce their credit losses without sacrificing sales and increased revenues, Katie spends her time with her husband and daughter at home in Pennsylvania. 


Eva van der Grijn

Sr. Solution Architect: Serrala

With 20 years' experience in the order-to-cash arena and working for a number of tech giants during this period, Eva had developed expertise in both credit risk and collections management. As a Sr. Solution Architect, she fully supports harmonization of the O2C cycle and believes automation is of essence to accomplish a fully integrated O2C process that will help maximizing risks. 


Nathan Kolb

Brand Engagement and Content Creation: Creditsafe USA

Nathan Kolb brings a deep experience to strategic leadership with a background in sales, marketing, tactical planning and operations, project planning and management, and business developmental growth.