Webinar Series

Join Creditsafe and Serrala for a four-part webinar series


Serrala and Creditsafe have partnered up once again!

Serrala is a global B2B fintech software company. They optimize the Universe of Payments for organizations seeking efficient cash visibility and secure financial processes. As an SAP Partner, Serrala supports over 2,500 companies worldwide with advanced technology, intelligent automation and personalized consulting. Their comprehensive end-to-end portfolio automates inbound and outbound payment processes as well as the management of related data and documents.

Customers, Connection, Compliance, & Practice

B2B fintech software company Serrala and Global Business Intelligence Experts Creditsafe have joined forces to bring you four webinars designed to show you how to better understand your customer, integrate your data, and manage your risk. 

All of the webinars are completely complimentary and will be focused on discussing the topics with the audience, so be prepared to learn, ask questions, and build your professional knowledge. 

This webinars for this series are as followed:

Know Your Customer


In a volatile economic environment, knowing who you are doing business with is of utmost importance. Strong data, business intelligence, and financial insights are the keys to understanding your domestic and international customers. In the first webinar of our series with B2B fintech software experts Serrala, we will explore:

  • How you can optimize the information available to you 
  • How to better know your customers
  • Analyze customer payment behaviors

Recorded: February 4, 2021 2pm ET/ 11am PT 

Connecting Creditsafe with SAP

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In the second part of our joint webinar series with global credit agency Creditsafe we discuss how you can integrate credit reference data directly into your SAP system. Thanks to intelligent integration valuable credit data is made available in real-time within your system for all your credit management follow-up processes: credit risk scoring based on internal and external data, determination of credit risk category and credit limits, and credit limit decisions and evaluations.

Find out how you can benefit from integration data from Creditsafe in SAP with an agile and flexible solution:

  • No need to retrieve data from online portals manually – the data comes to you
  • Visibility at all time – customer risk monitoring and alert functions recognize any status changes
  • Comprehensive reporting and documentation of all retrieved credit data

Recorded: February 11, 2021 2pm EST / 11am PST

Compliance and Risk Management

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Assuring compliance and implementing proper credit risk management strategies are difficult in the best of times. In this webinar, we will discuss the best practices, common pitfalls, and tech advancements that can keep your company compliant and improve your overall financial risk management. This webinar will focus on:

  • Practical ways you can implement and integrate solutions 
  • Creating an overall strategy 
  • Specific compliance and risk management efforts

Recorded: February 18, 2021 2pm ET / 11am PT

Data Integration in Practice

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In the fourth, and final webinar of the series, a group of practitioners will be on discussing how each of them are working with data on a daily basis. Data integration has become a more important than ever for credit managers and those making credit decisions. With risk being at an all time high, it's key to have the most up-to-date and useful information available. Join in to learn:

  • How to integrate data
  • The benefits of integrated data
  • Best practices to implement 

Recorded: February 25, 2021 2pm ET / 11am PT

Register Now

Speakers and Host

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Mark Edwards

Managing Director: Creditsafe USA

Mark Edwards is the Managing Director of Creditsafe USA and a registered Global Credit Professional with a history in business information. He has years of experience in portfolio management, credit and risk solutions, and business development.









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Chris Hutchings

Consumer & Compliance Partnerships: Creditsafe Group

Chris Hutchings is Creditsafe’s expert on all things compliance and has been in the industry for 7 years. This ranges from identity verification to PEP and sanction screening. He carefully studied the new and existing AML and sanctions screening legislation to make sure our customers stay are ahead of the competition when it comes to AML or KYC. When not battling for compliance understanding Chris has compiled an impressive boxing record of 5-0. 







Michael Kohler

Principal Solution Architect: Serrala

Michael Kohler is a Principal Solution Architect with Serrala, a global B2B Fintech, creating more secure global payments capabilities for every enterprise. Michael has been working in the credit risk management field since 2009. His present and previous roles have given him unique insight into best practices in managing credit and compliance risks as well as collections operations for businesses of various sizes and industries. Michael has led and delivered a number of complex international solution implementation projects for global corporations around the world. In his current role with Serrala as a solution Architect, Michael's main focus is on analyzing organizations' needs around credit risk, compliance, and collections management and translating them into software solutions that are both user-friendly and aligned with the trends in an ever-changing environment. 

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Guy Thompson

Credit Risk Manager EMEA & China: Sun Chemical

Guy Thompson studied Scandinavian Studies & Linguistics at University which, by his own admission, prepared him fully for a career as an underpaid academic. As this didn’t fit his lifestyle aspirations, he became an accountant!
It became clear early in his career that cash was the lifeblood of the business. You can have the best products, have huge sales volumes with eye-wateringly large margins but if the customers do not pay, then you quickly go bust – an interest in Trade Working Capital was born and led him to focus on Credit & Collections, something he has now been doing for nearly 30 years, latterly with SunChemical Group where he has been Head of Credit Risk EMEA & APAC for 15 years. Sun Chemical has partnered with CreditSafe for over 10 years and were one of the first Companies to embrace the concept of combining credit data directly into their SAP system using the CreditSafe Connect tool. Guy lives near Frankfurt, Germany with his wife, 2 of his 3 children and one crazy dog.

Chris Long

Global Head of Customer Success: Creditsafe Group

I have been at Creditsafe for 15 years and I am currently the Global Head of Customer Success, ensuring that our clients leverage the most efficient on-boarding process, can take advantage of our vast experience in integrations and API connections and have all the relevant support. I have personally on-boarded the majority of our largest customers including those that take advantage of our SAP based solutions. Prior to this role I headed up our efforts in CRM/ERP integration and have a wealth of experience of working to ensure Creditsafe data can be accessed within third party software such as SAP/Salesforce/Oracle etc






Nathan Kolb

Brand Engagement and Content Creation: Creditsafe USA

Nathan Kolb brings a deep experience to strategic leadership with a background in sales, marketing, tactical planning and operations, project planning and management, and business developmental growth.