What if I told you there was a way to collect more money and create happier consumers?
Picture this: You’re on a collection call. You’ve verified the contact and identified yourself. You’ve also given the mini-Miranda. Now, the call can go in what seems like infinite directions.
The other day I was sitting in on a sales meeting with a prospective client – a small hospital – and I asked them if they had any roadblocks or concerns when it came to working with a collection agency.
Empathy has been the buzzword in business this year and for some of you, it may have you shaking your head and wondering, What exactly is empathy and how does it apply to my business?
Creditsafe, the world’s most leading provider of global business intelligence, today announced a partnership with ESP Receivables Management. Under the terms of the agreement, Creditsafe will incorporate ESP’s innovative debt-collection system into the Creditsafe Business Intelligence Platform.